Supporting a client’s remote workforce

The Government’s announcement in March that anyone who could work from home should do so resulted in an unprecedented number of people working remotely. The fact that it happened virtually overnight meant that many employees did not have the optimal home-working set up, whether that was furniture or IT equipment.

A major telecoms client of ours suddenly had a huge remote workforce that needed new furniture and accessories to be productive and healthy in their homes. The client realised that their employees could be working from home for some time and prioritised their best interests and home-working experience.

We discussed how we could support the client and within a week we had started to receive furniture supplies and schedule them for delivery to the homes of employees. As of the end of August, BMG has completed more than 4,500 deliveries.

The result has been a seamless transition for the workforce. The client’s foresight back in spring has meant that its employees are now set up to work from home for the long-term, which was a huge advantage when the Government advised again in September that people should work from home where possible.

In addition to the furniture moves, we have supported the client with storage services, and have advised on setting up two of the client’s major office hubs to adhere to social distancing guidelines.

Business resilience through logistics

We were able to offer this client a great financial package because of our nationwide network and logistical set-up. We supported numerous other clients with similar projects during this time and were able to drive down costs for all of them by collating storage and transportation.

At a time when so many businesses were walking a financial tightrope, these extra savings made a tremendous difference.

As we enter the November lockdown and with work from home advice likely to last until April, we look forward to offering this same support to existing and new clients in the months ahead.

Rachel Houghton, managing director at Business Moves Group, commented: “As soon as it became clear that we were headed for a lockdown and remote working, we put plans in place for a request exactly like this. We pride ourselves on being flexible, resilient and adaptable and that is why we were able to support the client as soon as they contacted us. We’re delighted that we’ve since been able to support the client in other ways and look forward to continuing this partnership.”

“With another lockdown now upon us and work from home advice set to stay in place for a number of months, we’ve demonstrated to clients that we are the perfect partner to help them support their workforces in a hassle-free and affordable manner. We’ve drawn on lessons learned over the summer and are ready to provide the support that will allow to businesses to continue operating.”